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Frequently Asked Questions

General Questions​

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Q: What is Ennrgy.ai, exactly?

 

A: ennrgy.ai is an AI-powered decision intelligence platform for energy professionals. It delivers role-based personal agents that help traders, schedulers, risk managers, and executives act faster and smarter—with less friction and fewer mistakes.

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Q: Is this just another dashboard or reporting tool?
 

A: No. This is a living system of intelligent agents trained to understand your workflows. It doesn’t just show data—it interprets it, alerts you to what matters, and helps you decide or act, in real time.


Q: Do I need to be technical to use Ennrgy.ai?

 

A: Not at all. The interface is designed for non-technical users—from traders to operators to execs. You ask natural questions, get smart answers, and interact through a clean, conversational interface.


Q: Can Ennrgy.ai replace my existing systems?

 

A: No. We complement your existing tools, not replace them. You keep your SCADA, ETRM, and internal dashboards. We layer intelligence on top—starting with zero integration.

 

Q: Is this just for traders?
 

A: Not at all. We support traders, schedulers, risk teams, operators, and execs.

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Q: Do I need to integrate anything to start?

 

A: Nope. GoldStrike runs frictionlessly with public data. No IT required.

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Q: How long does it take to see value?
 

A: You’ll get meaningful insights within the first session. Most users report impact in days—not quarters.​​

 

Getting Started & Deployment

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Q: How fast can we get started?

 

A: If you’re using GoldStrike (Tier 1), you can get up and running in hours. For DIM-based agents, expect a 1–2 week onboarding. Full PAN deployments are staged based on complexity.


Q: Do I need IT or integration help to begin?

 

A: No. GoldStrike and most DIM agents are designed to work out-of-the-box with public and low-friction data sources. No IT ticket needed.


Q: How do you map my decision-making process (DIM)?

 

A: We interview your team, observe workflows, and identify key decision triggers. Then we build a logic map that becomes the foundation for your agent’s behavior—tailored to your needs.


Q: What systems do you integrate with (ETRM, SCADA, APIs)?
 

A: We support integrations with most modern platforms, including Open Access ISO APIs, ETRM systems (like Allegro, Endur), SCADA interfaces, weather feeds, and internal databases via API. We handle integration as your needs grow.


Q: Do you offer a free trial or pilot?
 

A: Yes—GoldStrike is available in pilot format, and we offer discovery sessions and sandbox environments for DIM agent walkthroughs.

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Users & Roles

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Q: Who uses ennrgy.ai?

 

A:

  • Traders who need clarity before the market moves

  • Schedulers who juggle load, weather, and generation

  • Risk & compliance teams monitoring exposure and policy

  • Executives needing real-time operational visibility
     

Everyone gets their own agent. Together, they form a Personal Agent Network.


Q: Can I have multiple agents for different team members or roles?
 

A: Yes. Each agent is role-specific, and organizations can deploy dozens (or hundreds) of agents—one per person or function—each with its own intelligence..


Q: What if my workflows change over time?
 

A: No problem. Your agent adapts. We retrain it with new DIM logic, thresholds, or data inputs—without you needing to start from scratch.

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Security & Support

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Q: What if my workflows change over time?

 

A: No problem. Your agent adapts. We retrain it with new DIM logic, thresholds, or data inputs—without you needing to start from scratch.

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Q: What kind of support do you offer?

 

A: You’ll get onboarding help, success engineering, and access to a responsive support team that knows energy. For enterprise customers, we offer dedicated customer success management and uptime SLAs.

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Pricing & Value

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Q: How is ennrgy.ai priced?
 

A: GoldStrike is offered as a monthly SaaS subscription. DIM agents are priced per role or use case. PAN pricing is customized based on team size and integration needs.


Q: What kind of ROI can we expect?
 

A: We’ve seen teams save hours per day in prep, avoid costly misses on volatility, and reclaim clarity from clutter. We work with you to track and report your ROI at every phase.

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Q: How is ennrgy.ai priced?

 

A: GoldStrike is offered as a monthly SaaS subscription. DIM agents are priced per role or use case. PAN pricing is customized based on team size and integration needs.

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